WHAT ABOUT REFUNDS?
Please E-mail us at email@example.com
We will do everything possible to find a quick and easy solution to satisfy you.
DO YOU SHIP WORLDWIDE?
Yes, we do ship worldwide
WHAT ABOUT CUSTOMS?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
HOW LONG DOES SHIPPING TAKE?
We will send you an email when your order has been dispatched. Here is a rough guide for how long it should take for you to receive your order from this date.
- UK: Approximately 1–4 working days – due to the current global COVID-19 pandemic, orders can take up to 1 - 7 days to arrive
- Europe: Approximately 7–10 working days – due to the current global COVID-19 pandemic, orders can take up to 7 - 20 working days to arrive
- USA / Canada: Approximately 10–14 working days – due to the current global COVID-19 pandemic, orders can take up to 10 - 20 working days to arrive
- Rest of the World: Approximately 7–20 working days (depending on location) – due to the current global COVID-19 pandemic, orders can take up to 7 - 20 working days to arrive
Please note that this is a guide only and should not be interpreted as a guarantee. Once your order arrives in your country, it is passed to your postal service, who will deliver it to you in keeping with their standard working practices. As standard delivery is by Royal Mail, there is no tracking information available on packages
DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order ships that contain your tracking information, but sometimes, depending on the country, tracking might not be available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.